360 Safeguarding

Privacy Policy

At 360 Safeguarding, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us online, by phone, or in person.

  1. Who We Are

360 Safeguarding provides training, learning, and development solutions, including apprenticeships and software services, across England and Wales. For data protection purposes, 360 Safeguarding is the Data Controller, meaning we are responsible for how your personal data is collected and used.

  1. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, postal address.
  • Employment Details: Job title, organisation, professional interests.
  • Learner Data: Information required for course enrolment, including qualifications, identification documents, and funding eligibility.
  • Usage Data: Details of your use of our website, such as IP address, cookies, and browsing activity.
  • Communication Records: Emails, phone calls, and any inquiries submitted through contact forms.
 
  1. How We Use Your Information

We use your information for the following purposes:

  • To process apprenticeship applications and eligibility for funding.
  • To provide software services, training programs, and other products.
  • To send marketing communications based on your consent or our legitimate interest.
  • To improve our services and website functionality.
  • To comply with legal and regulatory requirements.
 
  1. Legal Basis for Processing

We process your personal data based on the following lawful grounds:

  • Consent: Where you have provided your consent, such as subscribing to our marketing communications.
  • Contractual Obligation: To fulfil the services you have requested or enrolled in.
  • Legitimate Interest: For purposes related to our business activities, including sending relevant updates on services aligned with your professional interests.
  • Legal Compliance: To meet regulatory and legal obligations, such as government funding and apprenticeship regulations.
 
  1. Marketing Communications

360 Safeguarding complies with the GDPR in relation to marketing communications:

  • We will only send you marketing communications if you have provided explicit consent or if it falls within our legitimate interest.
  • You can opt out at any time by clicking the unsubscribe link in our emails or by contacting us directly.
 
  1. Sharing Your Data

We may share your personal data with the following, only as necessary:

  • Government Bodies: For compliance with funding and regulatory requirements.
  • Approved Partners and Subcontractors: Who assist us in delivering our services, such as training providers.
  • IT Providers: To ensure the security and functionality of our website and software systems.
 

We never sell your personal information to third parties.

  1. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes it was collected for, including any legal or contractual obligations. For learners, this may include retaining records for regulatory audits.

  1. Your Rights

Under the GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete data.
  • Erasure: Request deletion of your data, subject to any legal obligations.
  • Restriction: Limit the ways your data is processed.
  • Portability: Request your data in a structured, machine-readable format.
  • Objection: Object to the processing of your data for specific purposes, including marketing.
 

To exercise your rights, please contact us at [Insert Contact Details].

  1. Data Security

We implement robust technical and organisational measures to protect your personal data, including encryption, secure access controls, and regular security assessments to minimise risks of data breaches.

The Data Subject has the right to make a complaint directly to a supervisory authority within the UK, Namely the Information Commissioners Office:

Information Commissioner’s Office
Wycliffe House Water Lane
Wilmslow
Cheshire
SK9 5AF

casework@ico.org.uk
Telephone: 0303 123 1113
Textphone: 01625 545860
Monday to Friday, 9am to 4:30pm

  1. Cookies

Our website uses cookies to improve user experience, analyse site traffic, and enhance website functionality. You can manage your cookie preferences through your browser settings or through our cookie management tool.

  1. Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

  1. Policy Updates

We may update this Privacy Policy to reflect changes in our practices, legal obligations, or other operational reasons. Any updates will be posted on this page, and we encourage you to check periodically for updates.

  1. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:

  • Email: support@360safeguarding.io
  • Phone: 01792-700611
  • Address: Axis 17-19, Mallard Way, Riverside Business Park, Swansea Vale, Swansea, SA7 0AJ